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Transitional Assistance Program (TAP)

Through providing a thorough case management program, TAP enables young people to address their needs and develop independent living skills in a supported and coordinated manner. This occurs whilst supporting the young person to source safe affordable accommodation. 

Support is provided for young people who are at risk of homelessness or who are homeless. TAP provides practical support for young people aged 16-25 years old, to move through homelessness toward sustainable independence, whilst addressing the barriers that have impacted on them becoming homeless or at risk of homelessness.


The program can provide outreach to Myrtleford, Benalla and Wangaratta

Referral Process:

Step 1 - If you are homeless, or at risk of homelessness contact Beyond Housing (crisis support) - (03) 5722 8000

Step 2 - Beyond Housing will refer you to NESAY

Step 3 - Once NESAY receive the referral, we will contact you to make an appointment.

* Please note, if you would prefer to come to NESAY, please do so and we can help you with the process.


(24 hours, 7 days a week)

  • People experiencing homelessness  – (You will be directed to a local service 9am-5pm, calls outside these hours are diverted to Salvation Army Crisis Services)
    1800 825 955
  • Women and children who are experiencing family violence – Women’s Domestic Violence Crisis Service
    1800 015 188
  • For emotional support 24 hours a day, call Lifeline on:
    13 11 14
NESAY acknowledge the support of the Victorian Government
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